Dashboard
Overview of complaint statistics and system activity
- Total Complaints
- 1,234
- In Progress
- 456
- Resolved
- 778
- Active Users
- 3,456
Complaints by Category
Monthly Trend
Recent Activity
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Road repair completed in Sector 5
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Water leak reported in Area 12
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New complaint assigned to Electricity Dept
Quick Actions
Report Issue
Report problems in your local community to get them resolved quickly
Report Guidelines
- Provide clear and detailed descriptions
- Upload clear photos or videos as evidence
- Provide accurate location details
- Select appropriate priority level
Track Complaints
Monitor the status of your reported issues
| Complaint ID | Title | Category | Location | Status | Date | Action |
|---|---|---|---|---|---|---|
| CMP-2024-001 | Pothole on Main Road | Roads | Sector 5, Mumbai | In Progress | 2024-01-15 | |
| CMP-2024-002 | Water Leakage | Water Supply | Area 12, Delhi | Resolved | 2024-01-10 | |
| CMP-2024-003 | Street Light Not Working | Street Lights | Sector 3, Bangalore | Submitted | 2024-01-20 | |
| CMP-2024-004 | Garbage Collection | Sanitation | Area 7, Mumbai | Assigned | 2024-01-18 |
Status Overview
Submitted
Issue received
In Progress
Work started
Resolved
Issue fixed
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Manage Complaints
View, assign and update complaint status
Generate Reports
Create and export detailed analytics reports
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Manage staff accounts and permissions
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John Citizen
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Help
Frequently Asked Questions
How do I report an issue?
Click "Report Issue" in the navigation, fill out the form with details about the problem, attach photos if available, and submit.
How do I track my complaint?
Use "Track Complaints" with your complaint ID or login to view all your submissions and their current status.
What types of issues can I report?
Roads, water supply, electricity, sanitation, street lights, and public services in your local area.
How long does resolution take?
Most issues are resolved within 7-14 business days. Emergency issues are prioritized.
Can I update my complaint?
Yes, log in to your profile and edit your complaint details or add more information.
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